Can someone please help me?? No wireless with my Actiontec

[uuuggghhh]

I used to be able to get online wireless with my laptop and other devices, but now I can't. I try to setup a wireless connection and my devices still can't find my modem.
It says "Not In Range" even when I'm standing in front of the router.

I was told by a friend that I need to upgrade to 20/5 speed now.........is this true? (it wasn't the case before)

[somegirl]

Did you log into the router and check the settings for your wireless network?

[uuuggghhh]

Yes and when I check the box Yes for Wireless it keeps defaulting back to No

[jackmcgann]

is there a "save" option on the bottom of the page?

[uuuggghhh]

Yes and when I click save a box comes up saying "Saving changes" but then the page comes back and No is still selected

[Justin46]

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@jackmcgann wrote:

is there a "save" option on the bottom of the page?

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Actually there is an Apply button way down at the bottom of the page.

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

[uuuggghhh]

A friend of mine just told me that I now need to upgrade to 20/5 speed and that's why this is happening.

Does anyone know if this is true?

[gs0b]

No, it is not true.  WiFi in your home has nothing to do with your speed.

Access to Verizon's WiFi hot spots is related to your speed - they only let people with faster tiers access hot spots.  So, unless you're trying to use the WiFi from a nearby coffee shop that happens to be a Verizon Hot Spot; your friend is feeding you wrong information.

Have you tried Verizon tech support or the "in home agent" yet?  You should have no issue with WiFi.

[uuuggghhh]

Everytime I tried to download it yesterday I got errors and it wouldn't download. I'll try again right now, Thanks

[uuuggghhh]

Tried the In Home Agent and that didn't help. I think my router is messed up!