I'm trying to set up an e-mail account on a new computer. I have all the correct information, but every time I go to download mail, the system repeatedly asks for my user name and password. I know I enter the correct information, but for some reason it doesn't take. I'm using Vista Home Premium as an OS. I also have 2 underscores in the user name.
Any idea what I might be doing wrong?
Thank you.
I am assuming you are referring to your @verizon.net address, since you didn't specify. There is a help page for setting up your client located here that includes a video link if you would find that more helpful.
For the sake of example, we are going to pretend that we are setting up fictional account "fakeacct@verizon.net" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The settings for using Verizon's servers would be:
Incoming Server: incoming.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a secure connection (SSL): No
Port: 110
Outgoing Server: outgoing.verizon.net
Server Requires Authentication: Yes (You can set it to use the same settings as incoming, or manually enter the username and password.)
Requires a secure connection (SSL): No
Port: 25 (although 587 also works.)
These settings should work unless you have a Verizon/Yahoo account, in which case the server names are: incoming.yahoo.verizon.net -and- outgoing.yahoo.verizon.net
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