Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Can't connect to ONE particular website.

Reply
Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Can't connect to ONE particular website.

Message 11 of 15
(7,282 Views)

well its the verizon ip that you have that is the problem.  It was probably blocked by the website.

 

that is what the web proxy does for you, is it gives you another ip address to the connecting website.

 

 

Highlighted
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎11-04-2009

Re: Can't connect to ONE particular website.

Message 12 of 15
(7,250 Views)

I called Verizon and had them break/renew the lease on my router.  It downloaded a new IP address, but still in the 173.x.x.x range.  I still can't get to that site.  I called my neighbors across the street (also on FIOS), and they can't get to it either.  Sounds like the site may be blocking Verizon??  I'm stumped.

I can still get to it through a proxy.

Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Can't connect to ONE particular website.

Message 13 of 15
(7,224 Views)

what VZ could do is they should be reaching out to a tech II or a higher level tech, and what they normally do (I used to work at an isp) is email the website administrators and ask them to update their filters, or allow access to xyz ip addresses.

 

that is "if" you wanted to pursue it further.   if you can live with the proxy access, then that would be less frustrating then calling in, but if you wanted to pursue it further you could see if vz would be able to send an email like that to the site admin's. 

Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 110
Registered: ‎09-08-2009

Re: Can't connect to ONE particular website.

Message 14 of 15
(7,214 Views)

krbarnes , is correct it seems like the website you are trying to access is blocking the 173.x.x.x subnet. You can goto Network-Tools.com & do a Network Lookup on the web address & it should give you an email address to an admin. Just send them over an email to update their  filters to allow the 173.x.x.x.  Brett

Brett
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎12-25-2009

Re: Can't connect to ONE particular website.

Message 15 of 15
(7,008 Views)

How do you get a proxy server or change your address

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.