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Can't connect to a specific website

Posts: 1
Registered: ‎12-22-2014

Can't connect to a specific website

Message 1 of 3

I have exhausted all other issues, but cannot connect to a specific website on my Verizon FIOS network. I am able to connect to it when I'm at work, and others are having no problems. I just can't connect through my home account. Please advise.

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,159
Registered: ‎11-10-2009

Re: Can't connect to a specific website

Message 2 of 3

try changing your dns to use opendns or google servers - google search google dns servers or goggle search opendns servers and enter the relevant ip addresses either on your machine or on the router.

Bronze Contributor II
Bronze Contributor II
Posts: 163
Registered: ‎09-30-2013

Re: Can't connect to a specific website

Message 3 of 3

I check the settings on your router to be sure you are not blocking any sites or specific catergory of sites using parental controls.


It is possible that the public IP given to you by Verizon is being blocked by the WEB site because of something a previous holder of this IP did or didn't do.   Unplug the power to your Verizon for at least 30 minutes.  After plug it back in you should have a new Public IP.   Confirm this by checking the status page on your router both before you unplug the router and then after you power it back up.  

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