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Can't connect to a specific website

Can't connect to a specific website

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Contributor Lewis17
Contributor
Posts: 2
Registered: ‎03-22-2018
Message 1 of 3
(817 Views)

I have recently (in the last week) had a problem connecting to one specific website: www.advanced-rv.com (the ip address is 160.153.137.18). I've tried connecting with different browsers and different computers and tablets on my home network but always have a timeout failure. Turning the router on, waiting one minute and then turning it back on did not solve the problem. I changed the DNS settings in the Verizon MI424WR router to Google DNS but that did not solve the problem. I can access the website with my laptop when I connect to the internet by using my cellphone as a hotspot, so I know the website is active. Any help would be appreciated.

2 REPLIES 2
MVP CRobGauth MVP
MVP
Posts: 7,707
Registered: ‎11-04-2008
Message 2 of 3
(815 Views)

I just tried it from the link you posted.

Had no issues.

Where are you located?

If you do a tracert from your computer what do you get?


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Contributor Lewis17
Contributor
Posts: 2
Registered: ‎03-22-2018
Message 3 of 3
(806 Views)

Here is what I got:

 

C:\Users\Lewis>tracert 160.153.137.18

Tracing route to ip-160-153-137-18.ip.secureserver.net [160.153.137.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     8 ms     7 ms     6 ms  lo0-100.BSTNMA-VFTTP-301.verizon-gni.net [96.230
.114.1]
  3    12 ms    10 ms    12 ms  B3301.BSTNMA-LCR-22.verizon-gni.net [130.81.191.
118]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *       15 ms     *     0.et-10-0-2.BR2.NYC4.ALTER.NET [140.222.1.61]
  7    13 ms    13 ms    11 ms  verizon.com.customer.alter.net [152.179.78.154]

  8     *      250 ms   299 ms  ae-2-3201.ear3.Amsterdam1.Level3.net [4.69.203.1
02]
  9    91 ms    88 ms    87 ms  213.19.197.62
 10     *        *        *     Request timed out.
 11    89 ms    89 ms    89 ms  ip-208-109-115-161.ip.secureserver.net [208.109.
115.161]
 12    87 ms    89 ms    89 ms  ip-208-109-115-160.ip.secureserver.net [208.109.
115.160]
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18    91 ms    88 ms    89 ms  ip-160-153-137-18.ip.secureserver.net [160.153.1
37.18]

Trace complete.

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