Can't download in-home agent

[Omega888]

Hi,

I'm trying to download in-home agent so I can retrieve my router settings for a new iPad, but no matter which link I try, it returns me to My Verizon.  I've tried it with both IE10 and and Chrome.

Any help would be appreciated.

[armond_in_nj1]

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@Omega888 wrote:

... I'm trying to download in-home agent so I can retrieve my router settings ... Any help would be appreciated.

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I seem to remember that the stand-alone version of In Home Agent (IHA) is no longer supported.  However all of the relevant functions of IHA are available in the STB/DVR menus, including your router wireless username and password.  Search in the "Ask the Community" box above for details.

[Omega888 · Accepted solution]

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@armond_in_nj wrote:

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@Omega888 wrote:

... I'm trying to download in-home agent so I can retrieve my router settings ... Any help would be appreciated.

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I seem to remember that the stand-alone version of In Home Agent (IHA) is no longer supported.  However all of the relevant functions of IHA are available in the STB/DVR menus, including your router wireless username and password.  Search in the "Ask the Community" box above for details.

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Hi...I managed to download IHA later in the day...thanks!

[tns2]

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@Omega888 wrote:

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Hi...I managed to download IHA later in the day...thanks!

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Sorry to hear that.  It would be better if it didn't exist.