Can't get to Expedia or ATT websites

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Contributor
Contributor
Posts: 2
Registered: ‎08-27-2013

Can't get to Expedia or ATT websites

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For 2-3 weeks now any device on my home network, wireless or wired, PC or Mac, can't connect to www.att.com or www.expedia.com.  The only error message I receive from either website is a generic "request timeout" message. Does anyone else on FIOS in the New England area have this problem?  I can get to the websites just fine from my phone using 3G and from my office at work, which doesn't use FIOS.  

 

I've tried changing my DNS servers (I normally use OpenDNS) and tracert results seem normal.  I also tried working with a FIOS rep over chat, but that was fruitless.  I think I need a new modem/router...any other ideas?

 

Thanks...

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Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Can't get to Expedia or ATT websites

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At any point did you do a factory reset on the router? There S/B a pin hold button that needs to be pressed for 15 seconds then released  while the modem is powered on. You will lose any custom settings if you try this.

Also have you tried Google DNS ?  (8.8.8.8 & 8.8.4.4)

And Welcome to the forum

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
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Contributor
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Posts: 2
Registered: ‎08-27-2013

Re: Can't get to Expedia or ATT websites

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Hi, I did not.  Mysteriously, after 3 weeks of this issue, it magically corrected itself the day after my initial post on this forum.  Coincidence?  I think not...

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