Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Can't log into

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,050
Registered: ‎09-24-2008

Re: Can't log into

Message 11 of 12


@Shawn263241 wrote:


Basically, I'd like to know of any possible problems that may arise before I do it. 😛



In the router you will need to forward for the Xbox, so that it can have what Playstation calls NAT type 2.


NAT type 2, info for example at


I know that the Xbox has something like NAT Type 2, but I do not know they name it since I do not have a Xbox.




For example if you have the Westell A90-750045-07 as your router and on your XBOX360 you have the game 11 Eyes Cross Over



If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


Posts: 1
Registered: ‎07-05-2011

Re: Can't log into

Message 12 of 12

The serial number worked.  I had tried everything until I read this, and I too did NOT want to reset because so many family members have already typed in the password for the wireless in our house for so many different devices, so I finally used "admin",  and even though every key I hit typed 2-4 numbers/letters), just ignored the screen and typed in the serial number (which is tiny on the side of the fios router under the bar code and after the letters SN:) and it worked!  Yay!

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.