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Can't redeem Amazon Echo 2nd Gen Reward

Can't redeem Amazon Echo 2nd Gen Reward

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Contributor
Contributor
Posts: 1
Registered: ‎02-06-2019

Can't redeem Amazon Echo 2nd Gen Reward

Message 1 of 2
(474 Views)

Hello,

 

I am unable to redeem my echo reward, the link from my email is invalid and the link on my FiOS app is no longer even there. Phone reps seems to have no idea how to resolve this, I've spent hours between different departments and reps and still nothing. Anyone know how to fix this?

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Moderator Moderator
Moderator
Posts: 9,745
Registered: ‎03-18-2013

Re: Can't redeem Amazon Echo 2nd Gen Reward

Message 2 of 2
(461 Views)

Hi Killiantg,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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