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Can't see photos

Posts: 1
Registered: ‎10-02-2008

Can't see photos

Message 1 of 2

My e-mail was updated and now I can't view photos or attachments.

Does anyone have some advice for me? 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Can't see photos

Message 2 of 2

I'm sorry, you are going to have to give us more info - are you using an email client like Outlook Express or Windows Mail, or a web browser-based email client? And what do you mean "updated"? You applied some service, installed a new product, what?


If you are using Outlook Express, for example, there is an option to not allow viewing of attachements; the default setting for this changed at an early Service Pack (don't remember which one), so if you maybe just installed SP3 on top of an older XP system, this could be the cause. To fix it, go to Tools ==> Options ==> Security and remove the checkmark from "Do not allow attachements to be saved or opened....."


If this is not the problem, tell us more about what email you are using.


Verizon FiOS TV, Internet, and phone
IMG 1.5.0
Keller, TX

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