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Can't see photos

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Contributor Smaurer
Contributor
Posts: 1
Registered: ‎10-02-2008
Message 1 of 2
(5,461 Views)

My e-mail was updated and now I can't view photos or attachments.

Does anyone have some advice for me? 

1 REPLY 1
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008
Message 2 of 2
(5,449 Views)

I'm sorry, you are going to have to give us more info - are you using an email client like Outlook Express or Windows Mail, or a web browser-based email client? And what do you mean "updated"? You applied some service, installed a new product, what?

 

If you are using Outlook Express, for example, there is an option to not allow viewing of attachements; the default setting for this changed at an early Service Pack (don't remember which one), so if you maybe just installed SP3 on top of an older XP system, this could be the cause. To fix it, go to Tools ==> Options ==> Security and remove the checkmark from "Do not allow attachements to be saved or opened....."

 

If this is not the problem, tell us more about what email you are using.

 

Justin
Verizon FiOS TV, Internet, and phone
IMG 1.5.0
Keller, TX

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