Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Can't see photos

Reply
Smaurer
Contributor
Contributor
Posts: 1
Registered: ‎10-02-2008

Can't see photos

Message 1 of 2
(6,043 Views)

My e-mail was updated and now I can't view photos or attachments.

Does anyone have some advice for me? 

1 REPLY 1
Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Can't see photos

Message 2 of 2
(6,031 Views)

I'm sorry, you are going to have to give us more info - are you using an email client like Outlook Express or Windows Mail, or a web browser-based email client? And what do you mean "updated"? You applied some service, installed a new product, what?

 

If you are using Outlook Express, for example, there is an option to not allow viewing of attachements; the default setting for this changed at an early Service Pack (don't remember which one), so if you maybe just installed SP3 on top of an older XP system, this could be the cause. To fix it, go to Tools ==> Options ==> Security and remove the checkmark from "Do not allow attachements to be saved or opened....."

 

If this is not the problem, tell us more about what email you are using.

 

Justin
Verizon FiOS TV, Internet, and phone
IMG 1.5.0
Keller, TX

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title