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Canceled Order

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hihihihi
Contributor
Contributor
Posts: 3
Registered: ‎07-07-2010

Canceled Order

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I ordered fios about 1 week ago and scheduled an install date of friday the 8th. At approx 8pm on monday the 5th i got a phone call that my ordered had been terminated. When i called 1-800-verizon back to inquire why my order had been canceled the rep could not give me a reason why my order was canceled. They have buried the cable from the street to my house and they have sent me about 5 items by usps. I placed my order again on the computer just as before(although the incentives had changed and my bill will be 35 dollars higher for 6 month) and am worried they will cancel this one too, and i will miss work for a now show install. Any help would be appreciated.

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prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Canceled Order

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swanscn
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎08-13-2009

Re: Canceled Order

Message 3 of 3
(3,159 Views)

 Point out the price difference to the reps they will honor the original price. I have found Verizon very willing to make things right when "Stuff Happens"

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