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Cannot access some European web-sites

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LCT_MD
Contributor
Contributor
Posts: 1
Registered: ‎10-27-2018

Cannot access some European web-sites

Message 1 of 2
(437 Views)

Starting July 2018, I found that some European web-sites are inaccessible (example: https://www.sberbank.ru/en ). I contacted Verizon Tech support and got response that engineers are aware of that and working on it. 4 month later this is still an issue. I can access sites with ATT and Comcast but not with Verizon. Is there any timeline when this issue can be addressed?

If this issue will not be resolved I have to think about changing internet provider.

1 REPLY 1
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,557
Registered: ‎12-15-2010

Re: Cannot access some European web-sites

Message 2 of 2
(388 Views)

Can you try running a Traceroute to a couple of the affected sites?

 

On Windows: Open PowerShell (Windows 10) or Command Prompt, and type: tracert www.sberbank.ru

On Mac or Linux: Open the Terminal and type: traceroute www.sberbank.ru

 

Please paste the results.

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