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Cannot access specific Internet address from Verizon FIOS

Cannot access specific Internet address from Verizon FIOS

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Contributor Kdats
Contributor
Posts: 1
Registered: ‎04-02-2013
Message 1 of 5
(801 Views)
I cannot access employee.walgreens.com from any device using Verizon FIOS, but can access from AT&T connected devices. Verizon in home agent has been unsuccessful in helping me. Any suggestions? I am at the end of my Verizon contract and considering changing providers if I cannot access this site.
4 REPLIES 4
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 2 of 5
(796 Views)

Normally the site has blocked a range of IP's or has an out of date filter list that doesn't include new ip's from Verizon.

 

You can try to get a new ip/route easily by following these instructions.

 

 

Actiontec MI424-WR - RELEASE DHCP
Click on MY NETWORK icon at the top.
Select NETWORK CONNECTIONS from the menu on the left.
Select BROADBAND CONNECTION (coax or ethernet) depending on your connection to the ONT.
Click SETTINGS
Click RELEASE
Click APPLY
Disconnect the router immediately to prevent it from re-requesting a DHCP lease.

 

Leave it disconnected for no less than 5 minutes.  If you reconnect it too fast then you run the risk of getting the same IP Address, which leaves you in the same boat as you are today. 

 

 

 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008
Message 3 of 5
(792 Views)

@Kdats wrote:
I cannot access employee.walgreens.com from any device using Verizon FIOS, but can access from AT&T connected devices. Verizon in home agent has been unsuccessful in helping me. Any suggestions? I am at the end of my Verizon contract and considering changing providers if I cannot access this site.

I can get to it from FiOS. So I think Hubrisnxs is right, and forcing a new IP address will fix your problem.

 

For me, when I had that problem some years ago for a specific site, all I did was turn off the router when I went to bed and turned it back on the next morning, problem fixed.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248 (VHO 1)

Contributor brucekirs
Contributor
Posts: 1
Registered: ‎04-02-2013
Message 4 of 5
(788 Views)

Verizon sucks. Their tech support are **bleep**. I would go anyway but here. WHen my contract is up I am going to comcast. They have been in the cable busienss alot longer than Verizon.

 

Can't stand dealing with this company

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Nickel Contributor
Nickel Contributor
Posts: 40
Registered: ‎03-25-2013
Message 5 of 5
(752 Views)

@brucekirs wrote:

Verizon sucks. Their tech support are **bleep**. I would go anyway but here. WHen my contract is up I am going to comcast. They have been in the cable business a lot longer than Verizon.

 

Can't stand dealing with this company


good luck with Comcast  they will raise their prices after 6 months even with a contract price protection guarantee

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