Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Cannot connect to Google or other Google products but can ping to the sites

SOLVED
Reply
RandomName332
Contributor
Contributor
Posts: 1
Registered: ‎04-15-2021

Re: Cannot connect to Google or other Google products but can ping to the sites

Message 51 of 54
(359 Views)

I am experiencing this issue as well but don't have Home Network Protection activated on my account. 

I can renew my DHCP lease and after that it'll improve my speeds to these sites for about an hour and a half to two hours and then I'll go back to experiencing AWFUL speeds. If I connect to a client VPN I am able to access these sites again. 

 

A few other people mentioned it, so this may be relevant, but I am from Virginia as well. 

ohfios
Contributor
Contributor
Posts: 2
Registered: ‎08-04-2021

Re: Cannot connect to Google or other Google products but can ping to the sites

Message 52 of 54
(210 Views)

Any resolution for this. This did not work for me 

ohfios
Contributor
Contributor
Posts: 2
Registered: ‎08-04-2021

Re: Cannot connect to Google or other Google products but can ping to the sites

Message 53 of 54
(210 Views)

I still have this issue and can’t seem to resolve it. Verizon support did nothing. They go through same troubleshooting steps but no use. 

Cang_Household
Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,165
Registered: ‎09-06-2020

Re: Cannot connect to Google or other Google products but can ping to the sites

Message 54 of 54
(197 Views)

Can you flush your DNS entries through the command line and try again?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title