No connection for some sites

[#1]

The only way I could do it was using the MyFios App from my iPhone.  

From inside the app:

Tap 'Internet' > 'Devices and Parental Controls' > 'HomeNetworkProtection'

Toggle to the off position.

[#2]

I use the Home Network Protection to regulate my children's activities....so disabling it as a work around is unacceptable. As mush money as these people are charging, the they should be held accountable to having their engineers resolve the problem and not offer a band-aid. 

Fix it!

Currently using a VPN via my Norton Life lock to access G-Mail, Google suite of sites...

[#3]

Solved would indicate this has been fixed and it has not.

The workaround does work, but now I have to physically monitor my child's internet activities.

[#4]

#1 Here is my two cents.

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@sdotsamuel wrote:

but now I have to physically monitor my child's internet activities.

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From DSLR (dslreports.com) -> Forums -> Broadband and Networking -> Networking -> Router that logs all traffic? The post by pawpaw (user #1002229) on 2020-Jul-13 at 10:23 am.

Direct link to their post https://www.dslreports.com/forum/r32811730- in that thread.

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Be a good parent, talk to your kids, have high expectations, be an example, and then trust them. Don't be Big Brother.

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and not only I am in agreement with that, so is Anav (#431519)

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This~~
Is the right answer, be engaged with your kids and get them involved in activities. Monitoring kids is not parenting, educating them is....

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#2 And here is another two cents from me.

Depending on their resource(s) they can bypass that router completely.

Examples include but limited to:

With my smart cell phone I do not have to use the Wi-Fi access that I am provided by my parents or even work for that matter.

Maybe using a VPN if I was behind such a router with those controls, I could bypass those controls.

While not true during this issue of Covid-19, if I get someone else's Internet Access (think like Friend or Public Library) I could bypass those controls.

[EDIT #1] As suspected. From this very thread, post # 40

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My only workaround was to use a client side VPN. No issues using this VPN other than I needed to install it on all the clients in the house since the G1100 does not allow a VPN to be installed on the router.

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[EDIT #2] REF https://www.verizon.com/support/residential/internet/essentials/home-network-protection

to where they ask and provide the answer to the question of What does Home Network Protection protect against? 

[#5 · Accepted solution]

I had this exact problem - if I turned off home network protection I could access google.com, but if home network protection was on I could not.  So I went into home network protection and, for every category of parental control I had created (even a parental control with no blocking for me) I listed google.com as an allowable exception.  After that it has been working fine (for now).