Cell Phone WiFi Locks up ActionTec MoCA Point
marroquincr
Newbie
So this morning I logged my cell phone into my wifi network.  About 5 minutes after having it online, the whole MoCA locked up.   It made the MoCA light on my ONT flash red..   My only solution was to reboot it.  Is there any way to fix this; outside of getting another router?
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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
dslr595148
Community Leader
Community Leader
Perhaps: Do not use your cell (or cordless) phone so close to the router..
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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
e292644
Enthusiast - Level 2

I've got exact the same problem with my 9100EM router.

I'm gonna switch from coax to cat5 by pass verizon's router.

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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
dslr595148
Community Leader
Community Leader
Ok, here is a better answer..

Your phone is probably on the 2.4Ghz frequency which is the same frequency wireless routers operate on. Try changing the channel on the router to one that is far enough away from the phone's frequency so they don't interfere with each other.



To change the channel on the router:

In Internet Explorer, type 192.168.1.1 into the address bar

On the login page that comes up, type admin for the username and password1 for the password (ignore the dots)

Click Change Wireless Settings under Quick Links in the My Router column of the front page.

Under option 3. Channel, select a number from 1 - 11 then click Apply at the bottom of the page.

Click Apply again to save the changes if it asks.



It is pretty much trial and error in determining which channel will be furthest from your phone's frequency, and you might even not find a channel that keeps your wireless connection up every time your on the phone. I had the same problem with my own cordless phone and a linksys router that I ended up having to purchase a new phone in the 5.8Ghz range to keep my connection. With that said, I hope you have better luck then me with this situation.
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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
cjacobs001
Contributor - Level 3
i know cordless home phones could use 2.4Ghz frequency, but the poster said cell phone, didn't he ?
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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
dslr595148
Community Leader
Community Leader
[Re-Edit} I was right.. See the next post below mine..
Message Edited by dslr595148 on 02-04-2009 11:25 AM
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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
TimSykes
Specialist - Level 2
A cell phones WiFi will use the same channel as the router. The have to talk to each other so they must use the same 2.4ghz channel. Kind of like a cordless phone, and its receiver use the same 2.4ghz channel. 
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Re: Cell Phone WiFi Locks up ActionTec MoCA Point
cjacobs001
Contributor - Level 3
oops!  I wasn't reading what I was seeing.  Thanks. 
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