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Changing speed of FiOS internet on contract

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shadvich
Contributor
Contributor
Posts: 1
Registered: ‎05-19-2012

Changing speed of FiOS internet on contract

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Hi, have a quick question. I just signed up for a triple play with 15/5, and since more people will be using the connection over the summer, I wanted to switch up to 25/25 (which will become 50/25 soon..?) and back to 15/5 when we no longer need the increased speed. Can I do this under a two year contract? Or will Verizon not let me downgrade my speed once its been upgraded. Also, are the changes instant? Do I just reboot the router and the new speed becomes active?

 

Thanks!

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Anthony_VZ
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Posts: 3,216
Registered: ‎02-24-2011

Re: Changing speed of FiOS internet on contract

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Yes you can change the speeds up and down like that when you are in a contract like that.  Most times you don't even have to reboot the router.

Anthony_VZ

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Changing speed of FiOS internet on contract

Message 2 of 2
(1,089 Views)

Yes you can change the speeds up and down like that when you are in a contract like that.  Most times you don't even have to reboot the router.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

View solution in original post

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