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Chargeable battery in main box

Chargeable battery in main box

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Contributor LinW
Contributor
Posts: 1
Registered: ‎12-22-2017
Message 1 of 3
(620 Views)

I am wondering who I should talk to about replacing the chargeable battery in the white main box??  It took us a month to figure out what was beeping!  

 

Who is responsible for replacing it?  I don't remember being told to expect to have to replace it.  Can the box be reset??

2 REPLIES 2
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,767
Registered: ‎11-04-2008
Message 2 of 3
(591 Views)

Its the customers responsibility. Just like the battery in your car.

Its only needed to back up power for phone service.

So if you don't have phone service or don't care if it is out when power is out, it can be disconnected. Google FiOS battery backup for details on replacing or disconnecting.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,381
Registered: ‎05-16-2009
Message 3 of 3
(585 Views)

Hi LinW:

Please watch this:

https://www.verizon.com/Support/Residential/Quick-Guides/Change-Battery-%20Backup.htm

 

Tom
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