The cloud has serious problems and I seem pretty convinced that Verizon doesn't want to support desktop access with sensible functionality.
In the last few years I set up the cloud backup on three devices (2 desktops and a tablet). The auto backup of pictures, music and documents worked fine for a while. Whenever I wanted I could use a browser to look at the files, then take action (download, delete etc). Although the interface was different on the desktop I could see pictures just like on the tablet app. About SIX MONTHS ago the desktop access to my pictures would not load a thumbnail and without a view of a picture what good it it? The tablet app continued to work fine. After about 4 months of no resolution to my outstanding ticket a tech person called to gather information that had already been collected when the ticket was opened. Anyway, now it has been another 2 months without useful cloud access from the desktop. Just a week ago the situation deteriorated - now I can't even log into the cloud with a browser.
Just last week I removed the cloud from my primary desktop, that is I have nothing being backed up, no folders and no synchronization. Using the desktop app I can see files in the backup/restore option but (I have thousands of files) but there is no way to delete them - only restore. All of these are consuming over 1/2 of my cloud storage.
Also, when I log into the cloud on the tablet app and try to delete files it appears to work but the files return.
Too many problems! Too little solutions.
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