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I have the same exact issue with not being able to use my hd homerun prime and my windows 8 computer on wifi, it works fine when using the ethernet cable.
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Not sure it works but BIGDADDY on DSL REPORTS has posted a jump that seems to get you to the IGMP proxy page. Previously others had success when they turned off IGMP proxy.
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Worked for me Too. Thanks so much.
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Confirming that the deep link ("jump") above (192.168.1.1/index.cgi?active_page=6059) works for me too! Thanks to BigDaddy on DSLReports and user "tns" here that posted his solution as well!
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Using the direct URL above to disable the IGMP Proxy was the trick. Thanks!
Mark
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I want to thank everyone who has contributed to this thread. I spent the entire weekend trying to figure out why all my streaming devices would suddenly stop. I even went to the point of reformatting my hard drive and re-installing windows which was of no use.
After making the config change, everything is running great again! I hope that Verizon will work with the modem supplier to fix this issue moving forward.
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Perfect. It worked. Thank you for taking time to describe the solution on this this thread.
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I was having the same problem.
I spent an hour in a chat with Fios support, who swore it could not be the router but then
offered to send me a new one.
I had tried disabling IGMP proxy with no effect (though I did not reboot the router after the change).
I did see somewhere that someone found that resetting to factory default cured the issue.
I saved the config file and reset. After restoring my SSID and admin account, the issue was gone.
I saved the new config in a file with the intention of looking at the diffs but found that the files are encrypted.
So I may try going back to the original config to see if it breaks again.
Verizon, why don't you read these threads and educate your tech support?
🙂