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Complete installation

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Contributor
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Posts: 1
Registered: ‎06-18-2019

Complete installation

Message 1 of 2
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Hello... I just signed up to recieve fios and telephone with verizon. It says that a router is on the way. My question is i didnt have to pay anything upfront. But when i sign into  my fios app it says i have to complete installation by june 20. Do i have to pay for installation or will it be charged to my first bill?? Thank you for any help!!

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Gold Contributor VII
Gold Contributor VII
Posts: 5,095
Registered: ‎10-18-2016

Re: Complete installation

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@Lthomas2187 wrote:

Hello... I just signed up to recieve fios and telephone with verizon. It says that a router is on the way. My question is i didnt have to pay anything upfront. But when i sign into  my fios app it says i have to complete installation by june 20. Do i have to pay for installation or will it be charged to my first bill?? Thank you for any help!!


Verizon will bill you for the router and any other equipment monthly via invoice.

installation also is billed after on your invoice.

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