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Conflicting results from McAfee virus scan

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BryanR
Contributor
Contributor
Posts: 2
Registered: ‎02-04-2011

Conflicting results from McAfee virus scan

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I ran a Full Scan on my Windows XP computer using Verizon Internet Security Suite powered by McAfee.  It took about 5 hours but eventually it told me Your computer is secure (no action required). 0 Viruses detected in your last scan.  Then I clicked View Security Report, and that said it had detected 4 Viruses and 81 Trojans.  Why the difference?  Also, there was no way to display a list of what was found and their locations.  Anyone else had that kind of problem with the McAfee tool?  I have run McAfee Virtual Technician, it didn't find anything wrong. 

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prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Conflicting results from McAfee virus scan

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(1,876 Views)

Try avast and schedule a scan at boot time. Has saved me a few times.

http://www.avast.com/free-antivirus-download

BryanR
Contributor
Contributor
Posts: 2
Registered: ‎02-04-2011

Re: Conflicting results from McAfee virus scan

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(1,768 Views)

I ran the full scan again, same conflicting result.  I think the Security Report doesn't just report on the scan just completed, it reports some or all of the prior scans.  If this is the case it should say so. 

lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: Conflicting results from McAfee virus scan

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(1,732 Views)

The report shows the results of all scans since the product was installed or the stats reset while the individual scan report shows just the most recent scan.   With that said ... I would do like the previous poster said and do yourself a favor by de-installing McAfee and installing a more robust and lighter weight product.   I used to be a big McAfee fan, but have switched all my customers to a different product after I got tired of the bloatware and performance issues as well as having to disinfect numerous "protected" machines from various infections that were missed by McAfee.    I'm currently installing and recommending ViPRE (they will disinfect any machine which which gets infected with their product installed for free), but there are numerous other pay and free products in the space.

 

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