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Connected devices not loading in myfiosgateway

Connected devices not loading in myfiosgateway

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Copper Contributor rmur23
Copper Contributor
Posts: 14
Registered: ‎09-02-2015
Message 1 of 4
(943 Views)

I can log into myfiosgateway.com on my quantum router using admin and password, and it shows the router as connected and my IPv4 address.  But there are no devices listed under 'my network' or any other tab.  I can view the devices in the Fios app but router capability is limited there.   Has anyone else had similar trouble with the myfiosgateway site?

 

Thanks

3 REPLIES 3
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Contributor SADresser
Contributor
Posts: 7
Registered: ‎11-17-2018
Message 2 of 4
(908 Views)

Any chance you are trying to login on a device connected to the 2.4 ghz wifi?   If so, try connecting on your 5ghz wifi and then try to log in.   I'm seeing this symptom related to this problem I'm having right now:

 

https://forums.verizon.com/t5/Fios-Internet/G1100-2-4-wifi-slow-or-impossible-to-connect/td-p/877774

 

 

 

 

Copper Contributor rmur23
Copper Contributor
Posts: 14
Registered: ‎09-02-2015
Message 3 of 4
(875 Views)

I tried logging in connected to both the 2.4 and the 5. No luck either way.

Copper Contributor rmur23
Copper Contributor
Posts: 14
Registered: ‎09-02-2015
Message 4 of 4
(201 Views)

Im still having this problem and of course tech “support” is of no help. I can bully thru the security errors to get to myfiosgateway or 192.168.1.1 but no devices load so i cant do any advanced router fixes. Honestly just going to buy another router at this point.

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