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Connection Issues with Kindle

Connection Issues with Kindle

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gmorrow
Contributor
Device: my pc
Plan: fios internet/phone
Location: 2714 farnsworth dr, alexandria, va
Message 1 of 15
(12,467 Views)

I have a fios wireless router connected to my desktop computer.  I recently got a kindle latest generation and tried to use the wireless network and cannot get in.  The kindle keeps telling me to input my password.  I have been doing that several times and still cannot get in even though I have a very strong signal.  How do I connect to the wireless network using my kindle.

14 REPLIES
Gold Contributor II
Gold Contributor II
Device: iMac / iMac / iPhone
Plan: Preferred HD 75/75
Location: South Central, PA
Message 2 of 15
(12,416 Views)

What wireless encryption protocol are you using?   If you're still using WEP, trying switching over to WPA / WPA2 by logging into the router and changing it.

 

 

MARYA
Contributor
Message 3 of 15
(8,564 Views)

I have tried both suggestions listed and still cannot connect my Kindle. What password do they want? The one where I log on to my computer? Or the one I set up for wi fi connection? Or the router password? I'm so confused, I'm ready to through in the towel--HELP!

Platinum Contributor II
Platinum Contributor II
Message 4 of 15
(8,549 Views)

If you haven't changed any of the Wireless settings, what they want is the password to your Wireless. It would be the WEP key found on the bottom of your router. It's also the same key your Wireless Computers use to connect to the Wireless.

mallwalker
Copper Contributor
Message 5 of 15
(8,244 Views)

I had ths same type of behavior with a new Kindle and a verizon Actiotenc Rev A router.

Verizon sent me a Rev D router as the A is now obsoleted.

Kindle connects every time. 

kathieann
Contributor
Message 6 of 15
(7,208 Views)

Thank you,thank you it works.

jy90405
Contributor
Message 7 of 15
(7,083 Views)

Thank you,  changing to the wep #  worked first time.

bonz
Contributor
Message 8 of 15
(6,794 Views)

I can't seem to make a connection with my kindle at home.  It's fine at work, but no connection at home.  Help!

Thank you

 

morgan1365
Contributor
Message 9 of 15
(6,092 Views)

How do You Know if you have a Actiotenc Rev A router or a Actiotenc Rev D router

Platinum Contributor II
Platinum Contributor II
Message 10 of 15
(6,067 Views)

It should say what revision you have on the bottom of the router (the same sticker that displays the WEP Key). The Rev. A and Rev. D have different looks as well, which can help distinguish them. The Rev. A looks more boxy and brick-like, whereas the Rev. D is rounded and has status lights located behind a black plastic faceplace.

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