Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Connectivity issues on some sites

Reply
nycplayboy78
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎06-29-2009

Re: Connectivity issues on some sites

Message 21 of 63
(5,043 Views)
My IP Address range is 192.168.1.xxx and I am having some major problems connecting to different sites such as CNN, AOL, Huffingtonpost, DailyKos and many more......
justlen
Contributor
Contributor
Posts: 4
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 22 of 63
(5,043 Views)
Not sure if it's DNS as I use OpenDNS.
dhaberer
Contributor
Contributor
Posts: 5
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 23 of 63
(5,021 Views)

nycplayboy78, that ip address is your internal ip address.  everyone's computer is 192.168.x.x.  If you want to know your real ip address you can get it from the web based management system for your router, or just go here: http://www.whatismyip.com and it will tell you.

 

This isn't subnet related though, it's effecting all fios customers.

nycplayboy78
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎06-29-2009

Re: Connectivity issues on some sites

Message 24 of 63
(4,985 Views)
Thank you for that tip

🙂
thoughnot
Contributor
Contributor
Posts: 3
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 25 of 63
(4,985 Views)

I'm having the same problem in Hershey PA and know folks in Harrisburg and other PA locations who are experiencing the same issues.

 

The slowness started about a week ago for me.   It improved for a while but today its's a lot worse than slow!

I havn't been able to work online for hours - some sites I need to get to are not available,  others are so slow as to be painful, and others seem fine. 

 

One  business in Harrisburg PA has a cable connection backup and had to switch over to it today continue to work.  Unfortunately I do not have that option - yet.

 

Like others replying here I can connect to some sites, not to others. CNN , eBay and Apple are sites I can't reach. Verizon.com is slow. I can get to MSNBC, Microsoft, and a few others with not problem.  

 

I spoke to FIOS support and they said they have known latency issues on the eastern seaboard and have repair crews looking into it. 

Verizon is usually pretty good at this  . . so I'm going to take a deep breath and hope they can work it out soon.

 

 

thoughnot
Contributor
Contributor
Posts: 3
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 26 of 63
(4,960 Views)
I tried live chat for FIOS tech support  - says it's active on the website button but after I filled out all the info and hit submit it said "Sorry, not available".  Maybe they need to change the label on that button. :}
cdesmond
Contributor
Contributor
Posts: 1
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 27 of 63
(4,955 Views)
Same here... Southern Calif - Corona, CA - Work from home and can't access my own domain or email on POP account... Various other sites as well..
nycplayboy78
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎06-29-2009

Re: Connectivity issues on some sites

Message 28 of 63
(4,952 Views)
My IP Address is 96.255.8.xxx and I cannot connect to a whole myriad of sites.....
thoughnot
Contributor
Contributor
Posts: 3
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 29 of 63
(4,928 Views)
nycplayboy78 - It's not a problem at your end. Resetting the router won't help.  Verizon needs to fix this.
Scamp
Contributor
Contributor
Posts: 2
Registered: ‎07-08-2009

Re: Connectivity issues on some sites

Message 30 of 63
(4,920 Views)

Justlen:

 

No, it's not Open DNS. I use that also and it's working fine (on a non-fios connection).  

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.