Connectivity problem from Verizon to China Telecom
tifan
Newbie

It was China Netcom last time. Now, it's China Telecom.

(ref: http://forums.verizon.com/t5/FiOS-Internet/Connectivity-problem-from-Verizon-to-Asia/m-p/646257)

MTR:

HOST: alex-macmini.local Loss% Snt Last Avg Best Wrst StDev
1.|-- 10.21.1.1 0.0% 10 0.4 0.5 0.4 0.6 0.0
2.|-- l100.lsanca-vfttp-75.verizon-gni.net (72.67.93.1) 0.0% 10 8.5 8.9 5.7 21.5 4.5
3.|-- g1-2-0-3.lsanca-lcr-22.verizon-gni.net (130.81.223.8) 0.0% 10 9.5 12.2 9.1 26.4 5.1
4.|-- ae10-0.lax01-bb-rtr2.verizon-gni.net (130.81.199.106) 0.0% 10 10.7 11.1 9.9 15.7 1.6
5.|-- 0.ae4.xl4.lax1.alter.net (140.222.227.129) 0.0% 10 14.9 13.5 10.3 15.9 1.9
6.|-- 0.xe-11-2-0.gw2.lax1.alter.net (152.63.4.197) 0.0% 10 15.1 13.6 11.9 15.5 1.1
7.|-- internet-gw.customer.alter.net (157.130.230.74) 20.0% 10 336.4 324.1 302.2 336.4 10.5
8.|-- 202.97.90.129 10.0% 10 333.8 325.4 299.6 339.0 10.8
9.|-- 202.97.51.137 10.0% 10 500.4 489.1 459.6 503.8 12.8
10.|-- 202.97.34.81 30.0% 10 504.0 491.6 455.9 504.7 16.9
11.|-- 202.97.33.169 10.0% 10 513.5 501.7 480.6 517.4 11.1
12.|-- 119.147.222.34 10.0% 10 497.0 485.0 448.9 502.8 15.3
13.|-- 119.147.222.202 50.0% 10 502.0 482.7 452.6 502.0 18.2
14.|-- 119.147.27.226 10.0% 10 508.3 499.6 474.5 516.8 13.2
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- 183.60.57.155 0.0% 10 507.1 494.4 477.4 507.1 9.1

Note 7, 8, 9 are in China. 20% gateway packet loss? Unacceptable. Consider how badly TCP was designed, congestion control would render the link useless.

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Re: Connectivity problem from Verizon to China Telecom
tifan
Newbie

Things are only worse

HOST: alex-macmini.local                                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 10.21.1.1                                                 0.0%    10    0.5   0.5   0.4   0.6   0.0
  2.|-- l100.lsanca-vfttp-75.verizon-gni.net (72.67.93.1)         0.0%    10   34.3  18.2   5.0  34.3  10.3
  3.|-- g1-2-0-2.lsanca-lcr-22.verizon-gni.net (130.81.223.12)    0.0%    10   10.2  11.7   9.4  14.8   1.7
  4.|-- so-3-1-0-0.lax01-bb-rtr2.verizon-gni.net (130.81.199.40)  0.0%    10    8.9  11.8   8.4  23.2   4.2
  5.|-- 0.ae4.xl4.lax1.alter.net (140.222.227.129)                0.0%    10   14.4  12.9  10.7  14.4   1.0
  6.|-- 0.xe-11-3-0.gw2.lax1.alter.net (152.63.4.201)             0.0%    10   10.7  13.8  10.7  26.4   4.5
  7.|-- internet-gw.customer.alter.net (157.130.230.74)          20.0%    10  343.6 345.2 337.0 350.7   5.2
  8.|-- 202.97.50.45                                             10.0%    10  347.0 347.7 339.7 353.5   4.6
  9.|-- 202.97.52.253                                            10.0%    10  489.7 491.5 482.4 510.1   7.9
 10.|-- 202.97.58.97                                              0.0%    10  494.0 494.9 489.6 498.8   3.3
 11.|-- 202.97.53.37                                              0.0%    10  496.6 498.9 494.2 502.7   2.9
 12.|-- 202.97.57.206                                            20.0%    10  494.7 498.6 494.7 501.7   2.6
 13.|-- bj141-130-154.bjtelecom.net (219.141.130.154)            50.0%    10  502.3 498.2 495.2 502.3   2.4
 14.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 16.|-- ???                                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 17.|-- 219.239.92.194                                            0.0%    10  510.3 514.8 510.3 519.8   3.1
 18.|-- 124.202.11.62                                             0.0%    10  506.9 512.4 505.0 516.9   3.8
 19.|-- 124.202.11.30                                            20.0%    10  506.2 513.0 506.1 517.4   4.4
 20.|-- 115.182.92.1                                              0.0%     9  486.5 495.1 486.5 499.5   4.3
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Re: Connectivity problem from Verizon to China Telecom
tifan
Newbie

Nobody cares about the connectivity? Then I'll say goodbye to Verizon.

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Re: Connectivity problem from Verizon to China Telecom
LawrenceC
Moderator Emeritus

Hello tifan,

While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.

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Re: Connectivity problem from Verizon to China Telecom
tifan
Newbie

Called Verizon and heard about "install antivirus software", "reset Internet Explorer settings" nonsense. Since there seemd to have no way in getting this fixed, I'll cancel the service tomorrow.

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Re: Connectivity problem from Verizon to China Telecom
pepster1
Newbie

So ALTER.NET appears to have started having problems on 12/14

See http://us.battle.net/d3/en/forum/topic/10895829742

This is impacting many providors.

This is a shower stopper for me since cannot get at youko.com even with the proxy http://yo.uku.im/proxy.pac

Have been on phone with Verizon and they already have sent a  new router (this is not the issue!!!)

Time Warner Cable does not have this issue.  Anyone have a tracert from TWC to youku.com?  I am seriously considering switching back to TWC 😞 

help Verizon!!

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