Contacting Verizon
amwelsh
Enthusiast - Level 1

I can't get hold of someone to cancel my service.  I called last week and this week and everytime I've been disconnected by the phone system at the point at which I am being transferred to customer service.  I've called: 1-800-837-4966.  I can't seem to find another way to contact anyone.  Please help.

Re: Contacting Verizon
scharcz
Enthusiast - Level 2

I am having completely the same issue. Verizon has been completely unreachable for a long time now for me. 

I frankly feel stolen from.

Re: Contacting Verizon
JUSTINBEAVER
Enthusiast - Level 3
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Re: Contacting Verizon
LawrenceC
Moderator Emeritus

Have you tried Contact Us?  Or you may visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Re: Contacting Verizon
Hubrisnxs
Legend

I don't think you can cancel without talking to someone,  

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Re: Contacting Verizon
scharcz
Enthusiast - Level 2

This doesn't help. 

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Re: Contacting Verizon
scharcz
Enthusiast - Level 2

Hey Verizon, I've tried seriously everything I can possibly think of at this point. I'm incredibly dissappointed with not only your customer service, but also the incredibly shady way that all these options I'm looking for are completely hidden from view.