Critical Updates

[RGrammer]

I hate when things start downloading in the background when I'm on the computer.

I have turned off automatic updates on other programs so I can choose times that are convenient for me for my computer to go off and install things.

Tonight a "Critical Updates" program from Verizon started on my computer.

I'm not happy.

I have looked all over and I can not find any place where I can modify this setting. I can't choose to turn it off completely, or choose to have it check on shut-down, etc.

Does anyone know where these settings live?

I don't really want to open yet another support ticket. this should be simple.

BTW... How about online access to tech support for FIOS? 

[somegirl]

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@RGrammer wrote:

Tonight a "Critical Updates" program from Verizon started on my computer.

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What Verizon software do you have on your computer that it would be updating? Since there is no software from Verizon required to get connected, I assume you have something else installed. (VISS, In-Home Agent, etc.)

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@RGrammer wrote:

BTW... How about online access to tech support for FIOS? 

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There's a Live Chat option on the Contact Us page. I use it just about every time I need tech support.

[dslr595148]

What Verizon software do you have on your computer that it would be updating? Since there is no software from Verizon required to get connected, I assume you have something else installed. (VISS, In-Home Agent, etc.)

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Perhaps it was something a part  of Windows.

OP (the person who started this thread) What Verison of Windows are you using? For example, I am on Windows XP SP3.

[underh2o]

How long does this critical update take?  It has been running for the last 15 hours!!!!!  Any suggestions?  Should I 'X' out of it?