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DNS Requests slowing and timing out browsing

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Contributor
Contributor
Posts: 2
Registered: ‎10-17-2012

DNS Requests slowing and timing out browsing

Message 1 of 3
(863 Views)

My file download and upload speeds are as advertised 150/65 but normal website browsing has been horribly inconsistent for months now.  DNS Response varies from decent to horrendous on any given day.

 

Traceroutes do not complete on any of my PC's (all with a wired ethernet connection) - I've tried different OS' (Windows 7 / Ubuntu / Mac OSX) - 2 Unix 1 Windows - and I'm seeing the same behaviour.

 

Example:

traceroute to www.yahoo.com (72.30.38.140), 30 hops max, 60 byte packets
 1  Wireless_Broadband_Router.home (192.168.1.1)  0.930 ms  0.917 ms  0.903 ms
 2  L105.LSANCA-DSL-40.verizon-gni.net (71.119.50.1)  2.105 ms  2.095 ms  2.398 ms
 3  G0-3-2-4.LSANCA-LCR-22.verizon-gni.net (130.81.96.106)  5.573 ms  5.561 ms  5.548 ms
 4  so-6-0-0-0.LAX01-BB-RTR2.verizon-gni.net (130.81.29.126)  4.482 ms  4.698 ms  4.457 ms
 5  ge-1-3-0-0.SJC01-BB-RTR2.verizon-gni.net (130.81.23.97)  43.460 ms  43.453 ms  73.134 ms
 6  so-7-0-0-0.SJC7-PEER-RTR2.verizon-gni.net (130.81.17.135)  15.798 ms  15.399 ms  15.385 ms
 7  130.81.15.114 (130.81.15.114)  64.378 ms  53.369 ms  53.350 ms
 8  ae-1-d171.msr2.sp1.yahoo.com (216.115.107.87)  13.479 ms ae-0-d161.msr1.sp1.yahoo.com (216.115.107.59)  13.460 ms ae-1-d161.msr1.sp1.yahoo.com (216.115.107.63)  13.712 ms
 9  et-18-25.fab2-1-gdc.sp2.yahoo.com (67.195.128.71)  13.703 ms et-18-1.fab3-1-gdc.sp2.yahoo.com (98.136.16.25)  13.816 ms et-18-25.fab2-1-gdc.sp2.yahoo.com (67.195.128.71)  13.794 ms
10  po-11.bas1-3-prd.sp2.yahoo.com (76.13.244.9)  16.259 ms po-10.bas2-3-prd.sp2.yahoo.com (76.13.244.15)  16.249 ms po-13.bas1-3-prd.sp2.yahoo.com (76.13.244.13)  16.208 ms
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-----

josh@Luna:~$ ping www.yahoo.com
PING ds-any-fp3-real.wa1.b.yahoo.com (72.30.38.140) 56(84) bytes of data.
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=1 ttl=250 time=16.6 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=2 ttl=250 time=16.0 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=3 ttl=250 time=82.4 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=4 ttl=250 time=16.2 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=5 ttl=250 time=20.6 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=6 ttl=250 time=41.6 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=7 ttl=250 time=16.8 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=8 ttl=250 time=94.3 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=9 ttl=250 time=75.7 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=10 ttl=250 time=17.9 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=11 ttl=250 time=25.5 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=12 ttl=250 time=16.0 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=13 ttl=250 time=16.3 ms
64 bytes from ir1.fp.vip.sp2.yahoo.com (72.30.38.140): icmp_req=14 ttl=250 time=61.6 ms

-------

traceroute to www.microsoft.com (65.55.57.27), 30 hops max, 60 byte packets
 1  Wireless_Broadband_Router.home (192.168.1.1)  0.907 ms  0.891 ms  0.877 ms
 2  L105.LSANCA-DSL-40.verizon-gni.net (71.119.50.1)  2.840 ms  2.830 ms  2.818 ms
 3  G0-3-2-4.LSANCA-LCR-21.verizon-gni.net (130.81.96.104)  9.772 ms  9.761 ms  9.751 ms
 4  so-3-1-0-0.LAX01-BB-RTR1.verizon-gni.net (130.81.151.236)  5.899 ms  5.895 ms  5.882 ms
 5  0.xe-6-1-1.XL3.LAX15.ALTER.NET (152.63.5.233)  7.623 ms  7.612 ms  7.600 ms
 6  TenGigE0-4-1-0.GW4.LAX15.ALTER.NET (152.63.115.178)  9.365 ms TenGigE0-6-0-0.GW4.LAX15.ALTER.NET (152.63.114.205)  12.434 ms TenGigE0-4-2-0.GW4.LAX15.ALTER.NET (152.63.115.186)  8.824 ms
 7  microsoft.customer.alter.net (152.179.21.26)  33.665 ms  23.451 ms  23.437 ms
 8  xe-0-0-1-0.bay-96c-1a.ntwk.msn.net (207.46.45.80)  18.039 ms xe-2-1-0-0.by2-96c-1a.ntwk.msn.net (207.46.45.82)  17.824 ms xe-0-0-1-0.bay-96c-1a.ntwk.msn.net (207.46.45.80)  17.813 ms
 9  ten7-3.ams-76e-1.ntwk.msn.net (207.46.42.165)  40.417 ms ge-6-2-0-0.tuk-64cb-1b.ntwk.msn.net (207.46.43.159)  40.932 ms *
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 I've tried the usual and restarted the router, kept it off for a couple of minutes, turned it back on.

 

Also, when I do a speedtest on Verizons site the advertised speeds are returned.

 

2 REPLIES 2
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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: DNS Requests slowing and timing out browsing

Message 2 of 3
(820 Views)

Have you tried alternate DNS entries?

 

4.2.2.1

4.2.2.2

 

or you can use google dns

8.8.8.8

8.8.4.4.

Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: DNS Requests slowing and timing out browsing

Message 3 of 3
(799 Views)

I have been using OpenDNS for years, works great, very consistent, free. I started using it after experiencing lots of problems  with Verizon's DNS, probably 3 or 4 years ago. Besides having DNS servers around the world, they offer some nice filtering options to keep you away from bad sites.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

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