Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Deferred charge from 8 YEARS ago?!?!

Posts: 1
Registered: ‎03-06-2018

Deferred charge from 8 YEARS ago?!?!

Message 1 of 2

I recently moved abroad, cancelled my service, returned my equipment - no issues.  We were relatively happy with FIOS, and would probably use again upon moving back stateside.


However,  I noticed that the amount quoted when I called to cancel my service vs. the amount on my final bill were different.  After reviewing line by line, I found the following charge:


Fios Internet 20/5
Deferred charge for 07/28/2010 to 08/03/2010   $7.60


EXCUSE ME?!  A random charge from almost EIGHT YEARS AGO?!  


I know my (paper copy) Verizon bills from that decade are long gone, so I couldn't even look it up, but why on earth would a random charge for a week of internet service show up now, and why was it deferred?!  I'd been a Verizon FIOS customer for almost 12 years, so it's not like this was the very beginning of my service, either.



Moderator Moderator
Posts: 11,090
Registered: ‎03-18-2013

Re: Deferred charge from 8 YEARS ago?!?!

Message 2 of 2

This issue has been escalated to a Verizon agent.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title