I was using Verizon Fios for the past one and a half years and was enjoying it. Unfortunately I had to move to another place where Verizon Fios does not had services. When I called Verizon for the disconnection, they told me that either I can have their DSL services with 15 Mbps speed or I have to pay the penalty for the discontinuation/breaking of agreement. The option given for the replacement of connection was 15 Mbps against 100 Mbps which I was already using, was not fair enough. And Verizon having no services in that area was not my fault. What i think Verizon should be a little bit lenient on that issue. I think I am not going to recommend Fios to any of my family and friends any more. Above all the person whom I was talking was very rude and was not at all helpful.
In certain situations Verizon will just forget about the early termination fee if you explain that there are no fios services in your new area.
however you agreed to pay the fee on time of getting service. You moved and Verizon did not move you. It's prorated so it won't be that much of a hit.
call again they may give you an exception.
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