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Discontinuing Fios service prior to end of contract to avoid fees

Discontinuing Fios service prior to end of contract to avoid fees

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Contributor ericx
Contributor
Posts: 3
Registered: ‎02-15-2016
Message 1 of 3
(1,498 Views)

Hi there. I'm looking to cancel my Verizon service before my contract ends (August 2016). When do I cancel so that I don't be charged an early termination fee? Do I cancel before this, or after the end date? Thanks!

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Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 3
(1,470 Views)

Uh, you don't.  IF after that date of course there is no ETF.  But unless you are moving within your current service area and plan the same service, or were signed up during one of the periods where they said their would be no ETF, you will be charged a prorated ETF fee.

MVP CRobGauth MVP
MVP
Posts: 7,366
Registered: ‎11-04-2008
Message 3 of 3
(1,443 Views)

You can't cancel before then and not get an ETF as stated above.

If you do want to cancel in August:

To be safe, cancel on or after that date.

Not sure if you can call and cancel your service with a date in the future.

You will probably get contacted a few months before your contract end date offering you a deal to resign for another 2 years.


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