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Do I keep my old Actiontec MI424WR router if I switch to my own?

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kegepet
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Registered: ‎01-20-2021

Do I keep my old Actiontec MI424WR router if I switch to my own?

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I noticed that I'm no longer being charged a rental fee for my old Actiontec MI424WR router. But regardless, I'll soon be using my own router for various reasons. I'm curious though, will Verizon be wanting that old one back, or do I just keep it? Thanks.

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Cang_Household
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Posts: 884
Registered: ‎09-06-2020

Re: Do I keep my old Actiontec MI424WR router if I switch to my own?

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The best way to find this out is to give the router's serial number to a support representative or to a Fios equipment return-capable corporate store or authorized retailer. If your router shows as owned, no need to return. If your router shows as rent, then you need to return it to avoid being charged a replacement fee. If your router cannot be found on the system, then you cannot return it.

 

[Update] The Actiontec Rev. I has reached its end of support in Sep, 2020. Customers are advised to recycle the router themselves.

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Cang_Household
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 884
Registered: ‎09-06-2020

Re: Do I keep my old Actiontec MI424WR router if I switch to my own?

Message 2 of 3
(557 Views)

The best way to find this out is to give the router's serial number to a support representative or to a Fios equipment return-capable corporate store or authorized retailer. If your router shows as owned, no need to return. If your router shows as rent, then you need to return it to avoid being charged a replacement fee. If your router cannot be found on the system, then you cannot return it.

 

[Update] The Actiontec Rev. I has reached its end of support in Sep, 2020. Customers are advised to recycle the router themselves.

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kegepet
Contributor
Contributor
Posts: 2
Registered: ‎01-20-2021

Re: Do I keep my old Actiontec MI424WR router if I switch to my own?

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Wow, good info. Thanks for that!

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