×

Switch Account

Do I really need the BBU?

Do I really need the BBU?

Reply
Highlighted
Contributor khue
Contributor
Posts: 1
Registered: ‎03-22-2019
Message 1 of 2
(525 Views)

I have Fios internet and wireless cell service from Verizon only, no land line.  I removed my BBU battery and my Fios internet stopped working.  I reinstalled and the internet worked again.  I think you do need it for Fios internet.

1 REPLY 1
Highlighted
MVP Edg1 MVP
MVP
Posts: 1,479
Registered: ‎06-24-2018
Message 2 of 2
(522 Views)

@khue wrote:

I have Fios internet and wireless cell service from Verizon only, no land line.  I removed my BBU battery and my Fios internet stopped working.  I reinstalled and the internet worked again.  I think you do need it for Fios internet.


There must be something wrong with your BBU. The battery is definitely only for voice backup. Does your ONT go down when you take out the battery?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.