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Does Fios live up to it's name?

Does Fios live up to it's name?

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Contributor tms221
Contributor
Posts: 1
Registered: ‎08-28-2009
Message 1 of 4
(4,645 Views)

I have run numerous tests and it appears that Fios does not come close to the purported speed for downloads and uploads that was promised to me.  

 

If I am a casual user of the internet that likes to download movies, am I wasting my money with 25mb downloads?  Should I go to the basic level?  That is all I am currently downloading at anyway.

3 REPLIES 3
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008
Message 2 of 4
(4,620 Views)

What kind of tests have you ran? Can you post some results? What sites do you go to for downloading? More information would be helpful in order to get what you should be paying for.  I can use my connection for all it's worth so yes, it def lives up to it's name.

 

Are you having trouble simply surfing the web? Have you tried opendns.org for your DNS yet? Thanks!

Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008
Message 3 of 4
(4,608 Views)

 


@tms221 wrote:

I have run numerous tests and it appears that Fios does not come close to the purported speed for downloads and uploads that was promised to me.  

 

If I am a casual user of the internet that likes to download movies, am I wasting my money with 25mb downloads?  Should I go to the basic level?  That is all I am currently downloading at anyway.


 

 

Check your speed here. Many speedtests cannot support the number of users testing. I get consistent speeds at all times, from various test sights not on the Verizon network.

 

http://www2.verizon.net/micro/speedtest/java/

 

Also try the optimizer. If the TCP settings for the Internet Protocol are not at the recommended setting, your performance could suffer.

 

http://www2.verizon.net/help/fios_settings/optimizer/

 

If after doing this, your connection still lacks what was promised, contact tech support or send a private message with your information to one of the Verizon employees such as CharlesH. They can check your account and system configuration.

 

One other issue is that many sites limit the bandwidth to individual connections and can not support the number of high speed connections that are hitting their site. Not being able to supply you with all the bandwidth your connection can handle. It all depends on how your use your Fios connection. Some users may be just fine with 15/5 and others that have a specific use for the bandwidth 25/15 may not be enough.

Silver Contributor V
Silver Contributor V
Posts: 668
Registered: ‎10-26-2008
Message 4 of 4
(4,589 Views)

All that Verizon speeds are is the capacity of the 'pipe' that connects you to the Internet. It makes absolutely no guarantees about anything upstream of that connection.

 

Given that many speed tests involved transfering large amounts of data over many different segments of the Internet, the number of opportunities for that segment, router, or server at the other end to have less available capacity than your connection to the Internet supports is virtually unlimited. The performance of your connection to any web site, or any other source will be limited by the slowest connection along the route. Verizon is only responsible for the speed of the link from the router to the Internet. They have no control over what happens once your packets are no longer traveling over Verizon Infrastructure.

 

Think of it as driving a car from Long Beach California to New York City. The 450 around Long Beach is 12 lines IIRC.

However there is no assurance that any other road between Long Beach and New York City has the same number of lanes, or the same speed limit, or the same traffic congestion.

 

I have a 20/5 connection, and depending upon the time of day, and the speed test I use, as well as the server at the other end, I can get anything from about 22/6 to 12/3 as my speed.

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