An Accepted Solution is available for this post.
Does Verizon give credit for service outage?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Writing this with some low strength wifi signal from a neighbour because the Verizon wall box died 2 days ago. Repair was supposed to come out today 8-12. Someone call saying was now 12-1. It's 2 oclock now and nothing yet. Does Verizon give a credit for outages or missed service calls?
An Accepted Solution is available for this post.
Re: Does Verizon give credit for service outage?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@josephkovi wrote:Writing this with some low strength wifi signal from a neighbour because the Verizon wall box died 2 days ago. Repair was supposed to come out today 8-12. Someone call saying was now 12-1. It's 2 oclock now and nothing yet. Does Verizon give a credit for outages or missed service calls?
Not proactively, but if you call Billing once your service is back up you should be able to talk them into a credit for the length of time your service was down.