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I used to have time warner cable with 25mbps, and today I switched to verizon fios also with 25mbps.
My internet works fine,and I am pretty sure I didn't connect any of my phone filters to the modem.
I used to be able to watch HD videos on youtube but now it takes forever for them to stream.
My modem is connected to a grey extension cable(it came with the box) and that is connected to a 50 ft double jack extension coord which is then connected to a 3-jack wall adapter.
The other 2 jacks are for 2 filters for my phones.
Is it because of the double jack extension coord? Should I just buy an extension coord with no jacks?
Or is it because it is just day 1.
I can post images , if it ain't clear enough.
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Fios doesn't use a modem it uses a router. None of the cords are grey or come with filters. Sounds like you are talking about DSL if that is so post your question there.
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If it's DSL as suggested by your post and by Telco Guru, then yes the double jack ext can affect your speed, and the 50 feet of wire can also.
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We haven't heard back from you. Are you talking about fios VDSL or plain DSL service?