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Does anyone at all work at Share The Network . com by Verizon?

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pattuspl
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎05-11-2013

Does anyone at all work at Share The Network . com by Verizon?

Message 1 of 3
(1,115 Views)

Well so I invited a friend to join FIOS on Feb 2 , it is now June 14th.

After 2 months of him having FIOS I got the email that I got 25$ gift card , I was suppose to get 50$.

 

So at this time I am waiting another 2 months to get my extra 25$ , I call almost everyday the number for share the network .

 

https://www.sharethenetwork.com/sharedReg/contact-us.aspx

^ the machine times out after 5 minutes and tells me to leave voice mail.

 

Sometimes I make 3-5 6 minutes calls because no one will pick up.

 

 

I contacted VZ_Heather but I don't know if she will respond or not.

 

 

Honestly I don't know what to do anymore no customer service at all for this I should be getting another 50$ gift card.

 

I even tried on facebook she tried but then never wrote  back..

 

http://s21.postimg.org/9a68ktprb/vzw_sharethenetwork.png[

 

^image link ^

 

 

Anyone can help me out?

2 REPLIES 2
LawrenceC
Moderator Moderator
Moderator
Posts: 11,020
Registered: ‎03-18-2013

Re: Does anyone at all work at Share The Network . com by Verizon?

Message 2 of 3
(1,099 Views)

Hi pattuspl,

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Verizon_Support
Employee Employee
Employee
Posts: 3,214
Registered: ‎04-10-2013

Re: Does anyone at all work at Share The Network . com by Verizon?

Message 3 of 3
(973 Views)

Pattuspl,

 

We haven't heard back from you in awhile & so we're assuming that you got the redemption email last Monday.  If this is not the case, or if anything else should come up, please go ahead and create a new post & we will be happy to assist you.

 

Thanks,

Paul C.

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