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Download 82 MBS Upload 900 after ONT and internet upgrade

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annoyed-consume
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎04-03-2020

Download 82 MBS Upload 900 after ONT and internet upgrade

Message 1 of 7
(454 Views)

Hi All,

 

I finally had Verizon come out to the house and replace my ONT with a nice shiny new one and switched to Ethernet connection.

 

This triggered a series of actions that have brought me here today.

  • called verizon, and dropped FIOS TV from my plan, and added Gigabit download
  • went out and bought a Wifi 6 mesh based system and disconnected my Quantum FIOS router
  • after a bit of time waiting for the orders to all process.... it gets me to where i am now

I am getting between 80-86 MBPS down from every device i check from ... wired or wireless and from different tests like fast.com, ookla, and the speedtest my new router performs from the hub.

 

these same tests all show upload speeds around 900 for upload....

 

I've tried various settings on the router, and powering off etc... I've double checked the ethernet cables.. and the fact that i get over 100 mbps up tells me the ethernet is capable of the speed at least in one direction.

 

I tried to use the Verizon line test, and it claims i'm getting 900 

My question : is there some switch or something on the ONT that could be preventing the faster download inside my house?

 

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annoyed-consume
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎04-03-2020

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 6 of 7
(405 Views)

So i'm not exactly sure how i "fixed" this... but i was about to switch to an old router, but before doing so i un-plugged the ethernet cable from my NAS device, and ran a test... and lo and behold i was getting 500+ down...  i plugged the NAS ethernet cable back in, and the speed remained.

 

I had previously restarted the NAS, so i'm not confident it was the cause.. maybe something happened on the back end somewhere coincidentally ... who knows...

 

now i'm not thrilled it's only 500 down.. but i'll start from there and troubleshoot the limits later.

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sikm3
Contributor
Contributor
Posts: 5
Registered: ‎03-29-2021

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 2 of 7
(429 Views)

It's the mesh system. You will never get those speeds consistently using a mesh system.

Process of elimination. Remove the mesh system, use verizon's wifi router (assuming it's a wifi router and non-wifi 6) and check speeds. If the speeds are more in line with that routers capabilites then you've pinpointed the problem to the mesh system.

annoyed-consume
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎04-03-2020

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 3 of 7
(427 Views)

i do plan on putting my old router in to help rule out the mesh system.. but the fact that the wired speed is just as slow leads me to believe that it isn't just a mesh issue.

sikm3
Contributor
Contributor
Posts: 5
Registered: ‎03-29-2021

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 4 of 7
(423 Views)

if you're plugging into one of the wireless mesh extenders, then you're using the mesh's wireless backhaul which is where the problem lies. You should be testing your wired speed directly at the router.

 

 

annoyed-consume
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎04-03-2020

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 5 of 7
(421 Views)

yes. I agree.. i have turned off all the nodes, and have be doing all testing with the primary only.. prior to posting here

annoyed-consume
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎04-03-2020

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 6 of 7
(406 Views)

So i'm not exactly sure how i "fixed" this... but i was about to switch to an old router, but before doing so i un-plugged the ethernet cable from my NAS device, and ran a test... and lo and behold i was getting 500+ down...  i plugged the NAS ethernet cable back in, and the speed remained.

 

I had previously restarted the NAS, so i'm not confident it was the cause.. maybe something happened on the back end somewhere coincidentally ... who knows...

 

now i'm not thrilled it's only 500 down.. but i'll start from there and troubleshoot the limits later.

View solution in original post

Cang_Household
Gold Contributor IV Gold Contributor IV
Gold Contributor IV
Posts: 945
Registered: ‎09-06-2020

Re: Download 82 MBS Upload 900 after ONT and internet upgrade

Message 7 of 7
(326 Views)

Is your NAS a Synology NAS? If so,  Synology NAS has comprehensive diagnostic logs. If you have time, you can dive deep into the logs.

 

If rebooting a device solves a speed problem, it is likely a network congestion or a broadcast storm alike. Did you see LEDs on NICs flashing crazy when you have the speed problem?

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