Download Speed question.
dangioffre
Newbie

Well I know we have 50mb download speed. For some reason I am caping at 5mb. Is there a way I can rasie the cap speed? Maybe in the modem/rourter?

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Re: Download Speed question.
eljefe2
Master - Level 1

How are you testing your speed?

The way to test whether or not you're getting the speeds you're paying for is to use a wired (not wifi) connection to your router and run a speedtest at this link:  http://my.verizon.com/micro/speedtest/broadband/

What results do you get there?

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Re: Download Speed question.
dangioffre
Newbie

It said 6mb down and 9.298 Mbps up. Dont understand becasuse my package is 50mb down

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Re: Download Speed question.
eljefe2
Master - Level 1

What type device did you use to run the speedtest?  Mac?  Windows PC?

And please confirm that device was connected by Ethernet cable to your FiOS router.

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Re: Download Speed question.
Johnny_Utah
Enthusiast - Level 3

Might it be that you are reading the speeds in Megabytes instead of Megabits?

Mb = megabits

MB = megabytes

Some places test in one, and some in the other.  However Verizon sells its packages in Megabits.  Divide the megabits number by 8 to get megabytes.  So 50 Mb line would be around 6.25MB.

You probably know this, but I know it is a common mistake:)