×

Switch Account

E-mail problem

Reply
Contributor
Contributor
Posts: 1
Registered: ‎05-08-2009

E-mail problem

Message 1 of 6
(8,532 Views)

Since this new format for verizon e-mail has been implemented I have had trouble with e-mails.  I have tried the automated diagnostic tools, but nothing has solved the problem.  All other software is working an other e-mail programs work, as well.

 

When I click on reply, it kicks out of the verizon site.

 

If I take a moment composing an e-mail, when I click send, it kicks out of the verizon site.

5 REPLIES 5
Highlighted
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: E-mail problem

Message 2 of 6
(8,523 Views)
From what it sounds like its timing out I'll see what I can do for this
Highlighted
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: E-mail problem

Message 3 of 6
(8,507 Views)
Doesn't webmail disconnect at 7 minutes with no activity ?
cjacobs001
Highlighted
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: E-mail problem

Message 4 of 6
(8,503 Views)
Only on basic webmail, but if you use the rich version, it auto refreshes.
Highlighted
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: E-mail problem

Message 5 of 6
(8,494 Views)
good deal!  thanx
cjacobs001
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008

Re: E-mail problem

Message 6 of 6
(8,485 Views)

I use the rich format client once every day or so just to check the spam folder. I looged in today, let it sit for almost 30 minutes, and did not get logged out due to inactivity. So clearly the rich format client does not log you out due to inactivity, or if it does, it has a very long time value.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.