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E-mail problem

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MartyMalone
Contributor
Contributor
Posts: 1
Registered: ‎05-08-2009

E-mail problem

Message 1 of 6
(8,761 Views)

Since this new format for verizon e-mail has been implemented I have had trouble with e-mails.  I have tried the automated diagnostic tools, but nothing has solved the problem.  All other software is working an other e-mail programs work, as well.

 

When I click on reply, it kicks out of the verizon site.

 

If I take a moment composing an e-mail, when I click send, it kicks out of the verizon site.

5 REPLIES 5
Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: E-mail problem

Message 2 of 6
(8,752 Views)
From what it sounds like its timing out I'll see what I can do for this
cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: E-mail problem

Message 3 of 6
(8,736 Views)
Doesn't webmail disconnect at 7 minutes with no activity ?
cjacobs001
TimSykes
Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: E-mail problem

Message 4 of 6
(8,732 Views)
Only on basic webmail, but if you use the rich version, it auto refreshes.
cjacobs001
Silver Contributor III
Silver Contributor III
Posts: 398
Registered: ‎10-09-2008

Re: E-mail problem

Message 5 of 6
(8,723 Views)
good deal!  thanx
cjacobs001
Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: E-mail problem

Message 6 of 6
(8,714 Views)

I use the rich format client once every day or so just to check the spam folder. I looged in today, let it sit for almost 30 minutes, and did not get logged out due to inactivity. So clearly the rich format client does not log you out due to inactivity, or if it does, it has a very long time value.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248

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