E3200 Fios Extender - ethernet delay
larrysinnj
Newbie

Became a Fios customer about four months ago.  New apartment install in a 1950s vintage building.  Installer, who appeared very knowledgeable, suggested that I would have Wi-fi issues with thick cinder block walls, suggested I go with their MoCA-based Home Network Solution for an extra $10/mo.  Quite happy with it, and I've decided to toss my 3-5 yr old Orbi Router and ActionTec MoCA hardware that I used in my former home with Optimum service.

Only question - my Windows 11 computer which is hard wired into the E3200 extender takes about one minute from boot to find the ethernet connection.  I have a VOIP phone on the other phone which remains uninterrupted.

Perhaps a dhcp issue?

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Re: E3200 FIOS Extender - ethernet delay
Lituanus-VNO
Newbie

I have exactly the same issue.

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Re: E3200 FIOS Extender - ethernet delay
Cang_Household
Community Leader
Community Leader

Hum..., you are the third person here bringing up the same issue. I will notify the engineering to take a look.

Re: E3200 FIOS Extender - ethernet delay
Scooby263
Newbie

I have had this same issue since the update to 3.0 firmware months ago. Don’t know if it’s any help for engineering but it’s just with Ethernet connected devices (PlayStation 5 and Xbox) to the extender. I have tried static IP, opening ports, and even put the PS5 in DMZ. Nothing works and takes about 1-2 minutes to get online. Also have issues with them in rest mode doing auto updates. 

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Re: E3200 FIOS Extender - ethernet delay
Cang_Household
Community Leader
Community Leader

If you were to plug in a Windows computer, let's say Windows 10 or 11, does the problem persist?

Re: E3200 FIOS Extender - ethernet delay
larrysinnj
Newbie

Sorry, I just saw the question.  There are two devices plugged into the E3200, a Windows 11 computer, and a VOIP phone system.  The E3200 stays powered on, as does the phone.   The phone never loses connectivity, but the computer takes a minute to get a network connection (from windows desktop) consistently upon start up.

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Re: E3200 FIOS Extender - ethernet delay
Cang_Household
Community Leader
Community Leader

This is a problem with the NIC driver on the Windows 11 system. Update the NIC driver would likely solve the problem.

Re: E3200 FIOS Extender - ethernet delay
lloydao
Enthusiast - Level 1

I am having the same issue but it is not Win 11 related.  I have a Win 10 laptop in one ethernet port on the extender.  The other port has a printer.  The laptop goes to sleep each night and just before I wake it in the morning I see that the 2 port switch LAN lights on the extender are out and the LAN light is out also.  When I wake the computer, the LAN lights come on but it takes about 2+ minutes before my laptop connects to the internet.  This behavior is fairly new but I cannot recall when it started happening.

If there was a firmware update to the extender within the last few months I would expect that to be the cause.

As I indicated above, entering "ipconfig" shows the ethernet LAN port down for a few minutes.

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Re: E3200 FIOS Extender - ethernet delay
Cang_Household
Community Leader
Community Leader

Could you use Wireshark to capture what your computer is sending over the Ethernet during that 2 minute window?

Re: E3200 FIOS Extender - ethernet delay
plasmamax1
Newbie

Not wireshark, but seeing what dhcpcd is doing on Linux:

On connection attempt:

Feb 01 18:50:10 archlinux dhcpcd[490]: wlan0: carrier lost
Feb 01 18:50:10 archlinux dhcpcd[490]: wlan0: deleting address fe80::da22:9ff8:1d22:7652
Feb 01 18:50:12 archlinux dhcpcd[490]: enp7s0: carrier acquired
Feb 01 18:50:12 archlinux dhcpcd[490]: enp7s0: IAID f5:80:3d:ae
Feb 01 18:50:12 archlinux dhcpcd[490]: enp7s0: adding address fe80::2023:9c82:4b3b:7397
Feb 01 18:50:13 archlinux dhcpcd[490]: enp7s0: soliciting an IPv6 router
Feb 01 18:50:14 archlinux dhcpcd[490]: enp7s0: rebinding lease of 192.168.1.190
Feb 01 18:50:19 archlinux dhcpcd[490]: enp7s0: DHCP lease expired
Feb 01 18:50:19 archlinux dhcpcd[490]: enp7s0: soliciting a DHCP lease
Feb 01 18:50:26 archlinux dhcpcd[490]: enp7s0: no IPv6 Routers available

Once connection succeeds:

Feb 01 18:50:13 archlinux dhcpcd[490]: enp7s0: soliciting an IPv6 router
Feb 01 18:50:14 archlinux dhcpcd[490]: enp7s0: rebinding lease of 192.168.1.190
Feb 01 18:50:19 archlinux dhcpcd[490]: enp7s0: DHCP lease expired
Feb 01 18:50:19 archlinux dhcpcd[490]: enp7s0: soliciting a DHCP lease
Feb 01 18:50:26 archlinux dhcpcd[490]: enp7s0: no IPv6 Routers available
Feb 01 18:51:20 archlinux dhcpcd[490]: enp7s0: offered 192.168.1.190 from 192.168.1.1
Feb 01 18:51:20 archlinux dhcpcd[490]: enp7s0: probing address 192.168.1.190/24
Feb 01 18:51:25 archlinux dhcpcd[490]: enp7s0: leased 192.168.1.190 for 80716 seconds
Feb 01 18:51:25 archlinux dhcpcd[490]: enp7s0: adding route to 192.168.1.0/24
Feb 01 18:51:25 archlinux dhcpcd[490]: enp7s0: adding default route via 192.168.1.1


Now when the E3200 is completely replaced with a goCoax MoCA 2.5 Adapter, the connection issues disappear, leaving just a search for an ipv6 address:

Feb 07 22:31:53 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:32:03 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:32:13 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:32:23 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:32:33 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:32:43 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:32:53 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:33:03 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:33:13 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
Feb 07 22:33:23 archlinux dhcpcd[519]: enp7s0: requesting DHCPv6 information
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