quick menu

_EXT

Reply
Contributor Natasha321
Contributor
Posts: 1
Registered: ‎07-15-2019
Message 1 of 2
(151 Views)

I had FIOS Gigabit connected a couple of weeks ago.  We had weak service at the far end of the house.  My old extender could not handle the GB service.  Bought Orbi but it's sitting in kitchen in box YET I now have a _EXT connection available in the far end of the house.  I have no idea where this is coming from.  Is this automatic with the GB service?  I'm confused.

1 REPLY 1
Gold Contributor VII
Gold Contributor VII
Posts: 4,510
Registered: ‎10-18-2016
Message 2 of 2
(143 Views)

If its still in the box unopened and not connected to a power outlet, it’s probably another persons extender you are picking up in the area.

 

open yours and turn it on and follow instructions to set it up. Then you will know its your service its connected to.

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios