04-01-2019 12:07 PM
I have a no annual contract plan with promotional pricing (signed up under their frontpage deals). I've had my service for about a year and a few months and the promotional pricing lasts for 2 years from sign-up. I am trying to cancel and I spoke to an agent who said that if I cancel, I will be charged an Early Termination Fee (ETF) because I received promotional pricing.
Is this true that no annual contract plans can have ETFs? Anyone else experience this?
04-01-2019 12:20 PM - last edited on 04-01-2019 12:49 PM by LawrenceC
If your paperwork states No Contract (month to month) then you would owe no early termination fees.
I would contact first your states Public Utilities Commission or Public Service Commission via a google search and notify them of what is happening.
i have no contract but i did not have a plan. I had been given a price of $74 for 150/150 and it came with discounts of $15 that expired in one year, and the $10 that expired at end of year two.
i upgraded to gigabyte for a few dollars more but was given a $60 discount that never expires. But i can leave at anytime.
04-01-2019 12:45 PM
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