I have a no annual contract plan with promotional pricing (signed up under their frontpage deals). I've had my service for about a year and a few months and the promotional pricing lasts for 2 years from sign-up. I am trying to cancel and I spoke to an agent who said that if I cancel, I will be charged an Early Termination Fee (ETF) because I received promotional pricing.
Is this true that no annual contract plans can have ETFs? Anyone else experience this?
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