Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Email Setup

Reply
Annie12082
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-17-2008

Email Setup

Message 1 of 4
(10,708 Views)

I just got FIOS but was never issued an email address. I found a link that helps me set up a username for email, but you have to use your Order Number. Whenever I put my order number in, it doesn't work. How in the world do I get a username and set up my email??

 

Thanks! 

3 REPLIES 3
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Email Setup

Message 2 of 4
(10,692 Views)
You need to go to activatemyfios.verizon.net and enter the order number and zip code. The order number is icog, ccog or mcog plus the order number.
Annie12082
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-17-2008

Re: Email Setup

Message 3 of 4
(10,679 Views)
Thanks for your help, but that still didn't work. 😞 I even tried to call and the customer service person treated me like I was the biggest idiot. (I DEFINITELY didn't appreciate that one bit. I do know how to type things in correctly!)
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Email Setup

Message 4 of 4
(10,658 Views)
The order number is about 8 or 9 digits long. If you can't get that to work call 888-553-1555 and have them give you your user name that begins with VZE and a temporary password. Log in to My Account and pick your alias user name and a new password.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title