×

Switch Account

Ethernet connection on Verizon 2.4GHz and 5GHz. How do I change 2.4GHZ up to my 5GHz network speed?

Ethernet connection on Verizon 2.4GHz and 5GHz. How do I change 2.4GHZ up to my 5GHz network speed?

Reply
Highlighted
Contributor SpeederFOIS
Contributor
Posts: 4
Registered: ‎05-15-2011

My existing Verizon FIOS connection internet as 2.4GHz and is too slow and bogs down way to much.  How do I change my existing SLOW 2.4GHZ network connection up to my other higher 5GHz network speed?

I know I paid for the 2 higher speeds and need to decrease the "spining circle" slow downs?

3 REPLIES 3
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,358
Registered: ‎12-15-2010

Which router do you have currently? Also, what devices are you generally using? Moving to 5Ghz would require both router and device support.

Contributor SpeederFOIS
Contributor
Posts: 4
Registered: ‎05-15-2011
Message 3 of 4
(879 Views)

It is the new 2.4GHz/5.0GHz Router with 10/100/1000 speed.  Wifi 5 GHz = FIOS-88cx-5G is in the manual for 5.0 GHz part of the 2.4GHz / 5.0GHz Router I rented from Verizon.

 

Thanks.

Gold Contributor VII
Gold Contributor VII
Posts: 4,680
Registered: ‎10-18-2016

As my friend stated both the router and devices must be capable of connecting at 5 GHz. The router is capable of the connection. But is the device? You can see if it is when attempting to connect the device. It will list 2.4 & 5 GHz connections. You then click on the faster 5 GHz and you should connect. If your device does not show 5 GHz then you cannot connect at the higher speed.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.