×

Switch Account

Excessive Email Spam

Reply
Contributor impossible
Contributor
Posts: 3
Registered: ‎02-26-2009
Message 11 of 16
(5,143 Views)

Recieved over 70 spam emails in last 24 hours mostly advertising perscription drugs.

 

Never had the issue prior to yesterday.

Contributor BigEddie
Contributor
Posts: 4
Registered: ‎01-13-2010
Message 12 of 16
(5,139 Views)

Day 2 - The spam keeps on coming.

 

FIX THIS VERIZON OR I WILL start using GMAIL - a much more reliable email service!!!!!!

 

 

Going to call Tech Support again today.

Contributor impossible
Contributor
Posts: 3
Registered: ‎02-26-2009
Message 13 of 16
(5,130 Views)

I've been satisfied for 2.5 years with all Verizon services EXCEPT for their web mail.

 

Happy with customer service, Fios, internet, phone, wireless... but Verizon Webmail sucks! Very buggy!


It's also annoying that paying customers have to see advertisments on the Webmail home page.

Contributor BigEddie
Contributor
Posts: 4
Registered: ‎01-13-2010
Message 14 of 16
(5,111 Views)

I contacted Live Chat Tech Support and the person  instructed me to contact  the spam group -  spamdetector.update@verizon.net.

 

Sent them an email.  See if anything gets done....

Contributor KenIsaacson
Contributor
Posts: 5
Registered: ‎01-14-2010
Message 15 of 16
(5,107 Views)

BigEddie,

 

You mean "customer service" didn't say "Oh, thank you for bringing this to our attention. Since this is OUR problem and not YOURS, instead of passing the buck to another department and putting the burden on YOU to carry that buck over there, I will alert the appropriate people here and see to it that they address the situation. I know that YOU are very busy and do not have time to chase down OUR problems, so please get back to doing your work while WE do OURS."???

 

They didn't say that to you??? I'm shocked. Shocked, I tell you.

 

(Please do let us know if you get any response from spamdetector.update, other than an automated response that does not even begin to address the issue.

 

Best,

Ken

Contributor BigEddie
Contributor
Posts: 4
Registered: ‎01-13-2010
Message 16 of 16
(5,041 Views)

Looks like Verizon may have fixed the spam problem. Spam email is appearing in the SpamDetector folder this afternoon. Maybe our efforts contacting Tech Support have worked!!

Now - If Verizon would rewrite the awful Web interface (i.e. poor navigation functions, advertising, slow performace, timeouts, poor presentation, etc), using the Verizon Webmail could be less annoyingMan Mad

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.