I have been experiencing an extreme drop in my download speeds every night around 5pm and it continues until 6am. This happens every single day. I'm currently downloading at 1656 KB/s during the day, I'm able to reach speeds of 100114 KB/s. (On a wired connection).
I worked with a very beginner technician via chat that basically asked me to reset my router so he could login and check some settings and when he finished he basically set it's a problem with my computer. I had to go back in and reconfig my router properly after he was done. It's not my computer, I'm transferring data from my computer to my internal NAS at the same speeds I have always been.
It's seems impossilbe to get a skilled technicain on the phone to assist. I need to get the speeds I pay for or I'll have to start looking for another provider.
You are not alone with it...........................
Would you mind sending us a private message with this post so we can investigate this issue for you?
~Jess
@Ljh19 wrote:I have been experiencing an extreme drop in my download speeds every night around 5pm and it continues until 6am. This happens every single day. I'm currently downloading at 1656 KB/s during the day, I'm able to reach speeds of 100114 KB/s. (On a wired connection).
I worked with a very beginner technician via chat that basically asked me to reset my router so he could login and check some settings and when he finished he basically set it's a problem with my computer. I had to go back in and reconfig my router properly after he was done. It's not my computer, I'm transferring data from my computer to my internal NAS at the same speeds I have always been.
It's seems impossilbe to get a skilled technicain on the phone to assist. I need to get the speeds I pay for or I'll have to start looking for another provider.
Your number are not clear to me. KB or Kb. KB speeds are 8 times slower than the speeds normally advertised, 8 bits (b)being in a byte (B). And you did not specify what plan you are on as 100114 KB/s not matching any of them and being higher then all but a couple of them. e.g 75/75 is slower.
Only wondering as I am just a peer.
Hi TNS,
Thank you for taking the time to read my post.
Sorry, I added on to another thread with more detailed information. I have the 75/75 plan and the stated "KB" is not a misprint. I'm flying during the day and barely able to crawl at night.
In the other thread I posted results from the NDT. I've now forwarded everything to the Verizon Tech that reached out to me via this thread. But here's the information I posted in the other thread, just for continuity and some more context.
Thanks again!
The speed tests always seem to come back fantastic 83/91. It's when I start to download large files and watch video that speeds drop. I've run tests using the same files during the day and night and there's a huge difference in speed.
Here's the results from the NDT. I actually ran the optimizer and then ran the NDT to make sure I had ideal settings.
I'm curious about the statement "This connection is sender limited 90.84% of the time".ta.
Analysis information:
WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 27.20Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 82.02Mb/s
------ Client System Details ------
OS data: Name = Windows 7, Architecture = x86, Version = 6.1
Java data: Vendor = Oracle Corporation, Version = 1.7.0_71
------ Web100 Detailed Analysis ------
2.4 Gbps OC-48 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 43.61 msec; the Packet size = 1460 Bytes; and
No packet loss - but packets arrived out-of-order 0.85% of the time
S2C throughput test: Packet queuing detected: 15.59%
This connection is receiver limited 7.37% of the time.
Increasing the the client's receive buffer (767.0 KB) will improve performance
This connection is sender limited 90.84% of the time.
This connection is network limited 1.79% of the time.
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Current Send Buffer 255 Kbyte
Current Receive Buffer 8 Kbyte
Display Name = Intel(R) Ethernet Connection (2) I218-V MTU = 1500
Display Name = Microsoft ISATAP Adapter MTU = 1280
Display Name = Teredo Tunneling Pseudo-Interface MTU = 1280
Display Name = TAP-Win32 Adapter V9 MTU = 1500
Display Name = Microsoft ISATAP Adapter #2 MTU = 1280
Server 'nyfiosspeed2.west.verizon.net' is not behind a firewall. [Connection to the ephemeral port was successful]
Client is probably behind a firewall. [Connection to the ephemeral port failed]
Packet size is preserved End-to-End
Information: Network Middlebox is modifying Window scaling option
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [] but Client says []
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